Privacy Policy

1. Information We Collect

We collect information to improve user experience, enable social shopping, and ensure safe transactions. The types of data we collect include:

1.1 Personal Information

• Full name, email address, phone number, and profile information when you register an account.
• Business details (store name, logo, inventory, etc.) if you’re a vendor.

1.2 Transaction Information

• Purchase and order details when you buy or sell products.
• Linked payment data via secure third-party processors (e.g., Paystack, Flutterwave, Stripe).

1.3 User-Generated Content

• Photos, videos, product tags, and comments you upload to the app.
• Product reviews, ratings, and messages shared within Driply.

1.4 Device & Usage Data

• Device type, IP address, and app activity (via analytics tools like Firebase or Google Analytics).
• Crash reports and log data to improve app stability.

2. How We Use Your Information

We use collected data to:

• Create and manage user profiles and vendor stores.
• Enable product uploads, tagging, and social shopping interactions.
• Facilitate payments and wallet withdrawals through trusted processors.
• Display UGC and product videos for discovery and collaboration.
• Communicate with you about updates, promotions, and support.
• Monitor and prevent fraud or misuse of our services.
• Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell your personal data. We may share limited information with:

• Vendors or buyers during transactions for delivery and verification.
• Service providers (payment processors, analytics, or hosting partners) under strict confidentiality.
• Regulatory authorities if required by law.

All data sharing complies with NDPR and GDPR standards.

4. Data Security

We use encryption, MFA (Multi-Factor Authentication), and secure data storage practices to protect your information. Access to sensitive data is restricted to authorized Grascope personnel and service providers.

5. Your Rights

Under NDPR, GDPR, and other privacy laws, you have the right to:

• Access and request a copy of your data.
• Request correction or deletion of your data.
• Withdraw consent or restrict certain processing.
• Lodge a complaint with a data protection authority.

To exercise these rights, contact contact@grascope.com.

6. Data Retention

We retain personal data only as long as necessary for account maintenance, compliance, or business continuity. You may request deletion of your account and associated data at any time.

7. Third-Party Services

Driply integrates third-party tools such as:

• Payment processors (e.g., Paystack, Stripe, Flutterwave)
• Analytics and crash reporting tools (e.g., Firebase)

These services have their own privacy policies governing data use.

8. Children’s Privacy

Driply is not intended for users under 16. If we become aware that we’ve collected data from minors without consent, we will promptly delete it.

9. Updates to this Policy

We may update this Privacy Policy periodically. Revisions will be posted with a new “Effective Date.”

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Grascope Industries Ltd

48 Royal Avenue, Port Harcourt, Rivers State, Nigeria

📧 contact@grascope.com

🌐 grascope.com / driply.net